> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.staylive.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Do I have to enter my real details?

If we at Staylive do not receive your correct information when registering an account, it becomes complicated for us to help you with, for example, refunds, as your information is not correct and we cannot verify that you are you. 

It is therefore very important that you keep your details up to date and correct.