> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.staylive.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I bought the wrong broadcast/video, can I get my money back?

Contact us at Staylive by emailing support@staylive.io and we will make a refund on your purchase, and you can then buy the correct broadcast instead. 

The money is back in your account within a couple of days if you paid by credit card, and at once if you used Swish.