> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.staylive.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I have lost my password, what can I do?

If you have forgotten your password but remember the email address you registered with, please follow these steps to reset your password:
1. Go to the log in page
2. Enter your email address
3. Click on "I forgot my password" 
4. You will receive an email to reset you password (check your spam if necessary). To do so, follow the instructions in the email by clicking the given link.
5. Set your new password.
You can sign in with your new password!
If you need assistance to reset your password, do not hesitate to get in touch with our User Support.