• How many devices can I have running at one time?

  For families and viewers who would like to watch more than one broadcast at a time, the use is limited to the possibility of watching several broadcasts at the same time if you use the same Wi-Fi (wired or wireless). It is also possible to watch the same match from several devices, as long as you use the same Wi-Fi.Few readers

• Create an account

  Create an account Go to the platform with the content you want to watch Press create an account. Make sure you enter the correct email address you would like to use when signing up. Press continue. You will receive a 6 digit code to your email address that needs to be filled in in order to be able to create your account. If you didn't receive the code to your inbox, please check your junk folder. Enter your code and follow the steps to create your account. Already haFew readers

• How can I update my personal data?

  If you wish to update your account details (name, email address, password, etc) you can do it through your account setting. To do so, first log in your account and click on your name in the upper right corner of the web page. In the "Account information" section you will be able to modify the information you want to update.Few readers

• It says my email address is already taken, why?

  If it says your email address is already taken, you probably already have a registered account with us. You can then request a new password, which will be sent to your email address. You can request a new password by clicking on "I have forgotten my password" in the login box. Please take a look at the spam folder, sometimes the email ends up there.Few readers

• I have lost my password, what can I do?

  If you have forgotten your password but remember the email address you registered with, please follow these steps to reset your password: Go to the log in page Enter your email address Click on "I forgot my password" You will receive an email to reset you password (check your spam if necessary). To do so, follow the instructions in the email by clicking the given link. Set your new password. You can sign in with your new password! If you need assistance to reset your password, doFew readers

• I have changed my email address, can I exchange my old one for my new one?

  It is absolutely possible to change your e-mail address. You can do this by Tap on your name/account symbol in the menu through a web browser (not in the app). Click on **Account details **and then change email Enter your new email address and tap Update information. Done!Few readers

• If I log out or change my device, do I have to buy the stream again?

  Your payment is linked to your account with us. By logging in with your account on any device, you can access the broadcasts or videos you have purchased. Please note that you can only be logged in to one place at a time to watch. Should you log in to a new location, that location will be the one that has access to watch live broadcasts, until you log in to a new location again.Few readers

• Do I have to enter my real details?

  If we at Staylive do not receive your correct information when registering an account, it becomes complicated for us to help you with, for example, refunds, as your information is not correct and we cannot verify that you are you. It is therefore very important that you keep your details up to date and correct.Few readers